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Mandatory quality indicators for residential aged care services

From 1 July 2019 reporting of clinical quality indicators for all Australian Government subsidised residential aged care providers will be mandatory.

Providers will be required to submit quarterly data through the My Aged Care Provider Portal, or to the Department using a user-friendly template, on three clinical quality indicators:

  • pressure injuries
  • use of physical restraint
  • unplanned weight loss.

These indicators are part of the voluntary National Aged Care Quality Indicator Program for residential aged care services which started in January 2016. The template will be available in due course.

Under the new program, data will need to be provided for the 1 July 2019 to
30 September 2019 quarter, and for future quarters.

This data will be published by the end of 2019 with publication details to be determined in consultation with the aged care sector.

This information will complement the increased focus on clinical governance and support a national focus on high quality clinical care in residential aged care.

For more information about the Program, visit the department’s website.