Focus Connect Master


Dear valued clients, families and colleagues

Over the last 18-months, Macarthur Diversity Services Initiative (MDSI) has undergone consultations with our clients, families, community and external partners to understand what they thought of our brand and what we represented to them.

The results were compelling. Our clients were happy and appreciative of the work we do and our staff are happy, however many were confused by our name, what we stood for and our unique standing in the community sector.

As a result, we have been working hard in the background to redevelop our brand look and feel to ensure we are reflective of the changing needs of our community and ensure our values are at the forefront of everything we do.

I have the great pleasure of announcing our new name to you: Focus Connect.

We think our new name aptly reflects what we do, ‘giving people the support they need, when they need it’; and showcases our ‘focus on individual quality care’, whilst ‘encouraging community connections’.

The rebrand is a physical representation of our growth of services under the National Disability Insurance Scheme (NDIS), our multicultural grassroots and an increased focus on providing innovative services. It is also reflects the journey we have been on over the last few years, expanding services beyond the Macarthur region.

Focus Connect will work under three departments: Focus Connect Aged Care, Focus Connect Community and Focus Connect Disability.

Whilst we have a new name, there will be no changes to the programs or services we currently provide.

You will start to see the new brand rolled out over documentation, brochures, signage and our transport fleet shortly.

If you have any questions, please see your direct worker, or contact me on the details below.

For more information, please visit our new website:

Yours sincerely,

Karin Vasquez CEO